High-Speed Internet Service
Internet service in Anchors Landing is provided by the HOA as an "Anchors Landing Amenity". This provides each resident with up to 100 Mps fiber optic internet service for $41.95 per month, billed annually.
Quick History of High-Speed Internet Service in Anchors Landing
In 2020, the board of directors entered into a 10-year Bulk Agreement with CenturyLink to provide High-speed (up to 100Mps) fiber optic Internet service to all residents at a fixed cost of $41.95 per month. This monthly amount includes a high-speed modem/wireless router and all taxes and service fees. This rate is guaranteed for the term of the contract.
As a result of this contract, the AL Board of Directors voted that all physical residences be provided this service by the HOA and are billed, on an annual basis, for access and availability of high-speed internet to the residence.
In October 2022, CenturyLink became Brightspeed.
Reporting Service Problems
Any residence having a need regarding their ALHOA Contracted Internet Service can contact Brightspeed using the following information:
Brightspeed Bulk Service Manager: Nicole Vansant
Contact: Nicole.Vansant@brightspeed.com // 704-314-2389
Brightspeed Technical Service: (833-365-3133) (Monday through Friday)
Please provide the following information when you contact Brightspeed: Your Full Name & Property Address.
Account Name: Anchors Landing (Tell them you are part of Quantum Fiber)
Account Number: 482361664
Online Chat: q.brightspeed.com
For Weekends Try (833-692-7773)
Other Questions
1) What if I sell my home? AL Members who sell their home need to prorate the annual fee with their buyers comparable to annual dues.
2) What if I want to upgrade my internet service? For those interested, Century link will provide an upgrade to higher speed service (up to 1000Mps) with the charge for this additional speed being billed directly to the customer.
3) What if I need other services? Any additional CenturyLink services like landline phone or cable TV are the responsibility of the resident.
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Anchors Landing Homeowners Association, Inc.
Managed by Braesael Management Company
Version : 36.1.2.0.U